SUMMARY
FreshBet features a terrific sportsbook and thousands of casino games by various top game providers.
INFO
- Established 2020
- Licence(s) Curacao
- Deposit Options BTC, BCH, LTC, ETH, XRP, DASH, XRM, USDT
- Minimum Deposit €20 in crypto
- Minimum Withdrawal €20 in crypto
- Customer Support Email, Live Chat
- Languages English, French, German, Russian
- Restrictions -
- KYC Yes
POSITIVES
- Terrific sportsbook
- Thousands of games
- Mobile-friendly
NEGATIVES
- Poor customer support
- Non-working pages
- No official VIP program
- Fiat bonuses only
GALLERY
FreshBet Casino & Sportsbook Review
From what we can tell, FreshBet is the only site owned and operated by Ryker B.V. It got up and running sometime in 2020, even though it seems like a more novel gambling hub based on the scarce players’ reviews we could find regarding it. It is undoubtedly a diverse site delivering thousands of casino games and an assorted sports betting page with multiple high-end options. Plus, it offers eSports and virtual sports wagering. The FreshBet platform’s interface is available in English, French, Russian, and German. It accepts eight cryptocurrencies and boasts a Curacao eGaming license.
First Impressions
The grey, yellow, and white color combo works well here. We did like it. Nonetheless, the people involved in designing this crypto casino totally missed the mark concerning font selection. The primary typefaces used are not bad, but the font sizes and leading implemented are not good. They are disproportionate and give an outdated, cheap vibe. The fact that the footer FreshBet logo has gotten vertically stretched only adds to the amateur feel of the site’s design.
The FreshBet registration entails you supplying your first/last name, email address, phone number, and country of residence, choosing a password, and selecting a currency. You also must accept the general T&C and verify that you are above eighteen. Apparently, it is best that you confirm your account immediately after sign-up at FreshBet casino by uploading a proof of identity and address in the settings section of your account page.
The FreshBet blog was not working when we visited this casino. The same goes for its lotteries page. If you are a fiat gambler, we recommend navigating to the promotions page and claiming a sports or casino bonus. Crypto gamblers can go straight to playing games or explore the affiliate system at FreshBet, which promises up to 50% revenue share.
Games offered by FreshBet
The FreshBet game lobby divides into three sections. These are mini-games, live casinos, and slots. The latter category of products come here via fifty-six providers, including some high-profile industry players like Pragmatic Play, Elk, Betsoft, Microgaming, Wazdan, NetEnt, Nolimit City, Relax, and Play’n Go. Around five thousand reel-spinners are available here, and you can filter them in multiple ways. For example, you can browse through the slots with a bonus buy option or ones that get favored by the platform’s patrons. Inside the slots page, you can also find many RNG-fueled table games, such as ones from Betsoft, Bgaming, Platipus, Playson, 1×2 Gaming, iSoftBet, Habanero, Red Tiger, and a few other developers.
The FreshBet live casino is home to more than two hundred streaming dealer picks from Lucky Streak, BetGames TV, Ezugi, EGT, Pro Gaming, SA Gaming, Authentic Gaming, Pragmatic Play Live, Evolution, and Vivo Gaming. There are eight casino poker variants on this site where you can test your luck against a studio croupier and over seventy such blackjack options.
The mini-games tab is actually the section reserved for provably fair gaming choices. There are nine such games. They are blackjack, dice, hi-lo, keno, Plinko, chicken, wheel, ice field, and dino. Dino from UpGaming is a version of Crypto Crash and often gets tied in with various FreshBet promos.
FreshBet Sports Betting
The FreshBet sportsbook is the star of this platform and its main advertising point. It offers highly competitive sports betting odds and an extensive selection of markets. During our visit, there were over fifteen hundred football matches to bet on and close to fifty basketball markets. We counted thirty sports on the sports page at FreshBet, a site with dedicated modules for simulated competitions, horse/greyhound racing, and eSports. Of course, in-play wagering is an option here, as is live streaming on specific events and match animations on most.
Easy Access
No FreshBet app exists. Do not expect one to become available any time soon for any device category. Since the FreshBet website is not tremendously responsive, design-wise, we did not expect much from the FreshBet mobile version. Nevertheless, it surprised us, as it looked pretty decent on a smartphone screen. In all honesty, the mobile iteration of the FreshBet platform is superior, in our opinion, to the desktop one. Nothing in it feels too crowded, everything is decently sized, and even the sportsbook section looks good and features simple organization. Also, we did not experience any loading issues when gambling remotely here, and navigation was smooth because everything is accessible via a drop-down menu found in the upper left corner of your device’s screen.
Deposits & Withdrawals
The cryptocurrencies that you can use at FreshBet are:
- Bitcoin
- Bitcoin Cash
- Litecoin
- Ethereum
- Ripple
- Dash
- Monero
- Tether
The FreshBet payment page does not list any limits for the cryptos rattled off above. It also claims no transaction fees for digital coin transactions (on the operator’s end). While we believe that claim, we are unsure about the limit one. The general terms and conditions state that the smallest sum anyone can remove from their FreshBet gaming balance is €20. We assume that this also applies to the coin options. That same page also claims that all payouts get processed within three banking days at the highest amount that anyone can remove in a week is €7,500, and the monthly cap is €15,000.
FreshBet also makes the bold claim that all jackpot prizes won on this site will get paid in full.
Know that this platform implements the standard anti-fraud and anti-money-laundering policies. It lets you upload identification documents through a tab inside your profile page.
FreshBet Bonuses & Promotions
Here is a mega bummer. You cannot claim any FreshBet promotions using cryptos! That’s what the site staff told us, and it left us speechless.
Fiat FreshBet casino gamblers can enjoy a €1,500 three-part welcome package, where three deposit matches of 100%, 50%, and 100% can yield up to €500 a piece. These come with an x30 wagering requirement and a thirty-day completion deadline. What’s surprising about this offer is that the max bet when playing with bonus funds is allegedly €200. At least that’s what the bonus T&C claims. To us, this seems a bit iffy and implausible, if we are being honest. Maybe it’s a typo.
Fiat sports betting fanatics can get a 100% match up to €500 on sign-up at FreshBet. The same goes for e-Sports enthusiasts. The minimum deposit sum needed for both these deals is €20, and they carry an x20 rollover.
FreshBet also has a 10% weekly cashback for casino gamblers whose bonus amount is equal to 10% of the net losses incurred on casino gaming products. The maximum cashback bonus allowed is €500.
VIP Program
The FreshBet website makes no mention of a FreshBet VIP program. Yet, when we asked the support team about one, they told us that such a scheme exists. However, we must contact them via support@fresh-bet.com, and they will supply more details about their loyalty system. We did and got no reply. So after a day’s wait, we decided to fill in this section of our FreshBet review, stating that we have no info to share about a VIP program here. If one is active, it is likely an account audit one with non-publicly disclosed perks.
FreshBet Customer Support
As always, when it came to the FreshBet support options, we began our exploration first by accessing the live chat function. We got in touch with a FreshBet live chat representative instantly when we decided to pop open the associated window. Yet, the help that we received from this site employee did not wow us. On several occasions, he redirected us to check things we inquired about instead of providing us with the required info. He also told us to send a message to support@freshbet.com regarding two of our questions. But, when we did, our emails bounced. We got an Undelivered Mail Returned to Sender email from our service. We tried twice, and this was the outcome on both occasions. Later, we found out that we got given the wrong support email. The correct one is support@fresh-bet.com. That is strange, as fresh-bet.com is not the casino’s domain. Anyway, we got a response through this method in four hours.
The FreshBet FAQ section consists of only two questions and answers if you can believe that. Yes, they are around three hundred words apiece, but an FAQ page should hold more info than explaining how to contact the platform’s staff and steps on how to create at FreshBet crypto casino. Overall, the customer support offered here was super disappointing.
Security
Ryker B.V. operates this site under a license from Curacao eGaming. That is the second most reputable Curacao regulator, per the opinion of most veteran players. It issues only one internet gambling license that covers online casino gaming, sports betting, lotteries, poker, bingo, and any other game where outcomes get randomly generated. Business entities that wish to get Curacao eGaming’s regulatory approval must supply a certificate of registration of their legal entity. Then they should follow that up with a business plan, checks confirming payment of utilities, confirmation of a bank account boasting appropriate funds, and a police clearance certificate of the owner of the operator wishing to run a gambling site.
Ryker Development Limited from Cyprus is the payment agent of Ryker B.V., and this platform has an E1 security certificate that lists an ECC 256-Bits Key.
You cannot set up 2FA here, but the site does let you view a detailed history of all the bets, bonuses, and deposits you have made/gotten on FreshBet. You can self-exclude by contacting the support team by email or live chat.
The platform’s privacy policy says that for data security concerns, to freely shoot the FreshBet data protection officer at the email mentioned above. The rest of the info on this page is the usual industry spiel.
GOSU Conclusion
Transparency is our motto, so we must say that the FreshBet online casino seemed highly unpolished to us, particularly for a platform that has been active since 2020. Furthermore, some pages did not work on the FreshBet website, and things noted on others do not exist on this platform. Hence, we did not know what to think about this casino and sportsbook in one because we discovered many super positive FreshBet player reviews online. It is a varied hub, and there is no question about that. The sports betting and casino options here are extensive. Yet, the customer support we experienced here was not great, and the payment page seemed unfinished. In fact, many areas of this platform seem incomplete, not entirely executed. So, we are not sure if we can recommend it. Better to test it out using a few small deposits and see how payments get handled here first-hand. We do not foresee any issues on this front, but still, better to err on the side of caution when a casino’s management team does not go all-out to reassure its patrons of its professionalism.
Can I bet on games at FreshBet Casino with cryptocurrencies?
Yes. Over half-a-dozen cryptocurrencies are taken on board, and mainstream options can be used to gamble.
Does FreshBet Casino have a gambling license?
Yes, it does – and it is a gambling license issued out of Curacao.
What cryptocurrencies can I use at FreshBet Casino?
Choose between Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Ripple, Dash, Monero, or Tether.
Is sports betting offered at FreshBet Casino?
Yes. More than that, FreshBet has an exciting array of sports-related promos to boot.
Are the bonuses and promos at FreshBet Casino fair?
20x rollover requirements on the sports bonus, and 30x rollover rates on the casino bonuses, coupled with fair terms and conditions all-around, make FreshBet’s promos trustworthy.
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