Chipstars Casino Review

Chipstars casino is an online gambling platform that got launched in 2020 by Games & More B.V, a Curacao-based entity. Hardcore internet gamblers may recognize this brand as the operator of Olympus Play and Nordis Casino. Chipstars is a crypto/hybrid three-in-one platform that offers more than six thousand games, a poker app, and an impressive sports betting page. It supports twelve cryptos, has player-favorable bonus stipulations, and its interface is viewable in English, German, Italian, Serbian, Croatian, and Portuguese. It is worth noting that Chipstars has profiles on all the famous social media sites, so you can follow this hub on the one you most use.

First Impressions

There is not much to say about the design and organization of this platform. Both are par the course. It utilizes black as its background color, primarily contrasted with red and vibrant banners. The left-side pull-out menu is a nice feature, and so is the quick currency exchange one found in the profile drop-down menu.

The sign-up process at Chipstars crypto casino consists of filling out two pages with user info. There was no verification email in our inbox, but the site advised us we should verify our identity before using its services.

Chipstars has no on-site user interaction options. But it has a Discord group where, at all times, you should find around a dozen active members, so consider joining it before setting sail on your gaming journey on this platform.

Games offered by Chipstars Casino

Chipstars states on its homepage that this gaming hub is home to more than five thousand games. When we opened its product lobby, the number we saw there was six thousand and three hundred. These get supplied by sixty-two providers. Microgaming is the most prolific game brand that Chipstars works with, as this Isle of Man-founded company has more than four hundred titles on this site. Pragmatic Play, Spinomenal, and Evolution also have over three hundred games apiece here.

The Chipstars game page has a search function, but it also organizes its offered products by their genre. And it tells you which are the most-played ones, the newest releases to hit this hub, and what titles are trending. You can also browse through those that boast jackpot prizes, ones featuring a bonus buy option, and the Megaways slots. Shooting games are available here, as are lottery-style picks and virtual video poker machines.

The software table offered here is acceptable, presenting multiple versions of all the casino classics and several of their variations. These hail from the following providers: Betsoft, Habanero, Fazi, Betixon, Fugaso, Tom Horn Gaming, One Touch, EvoPlay, Mascot, Spinomenal, Spade Gaming, Swintt, Smart Soft, Iron Dog Studios, FAZI, Felt. Their streaming counterparts at Chipstars come from Evolution, 1×2 Gaming, Ezugi, and GameART.

The cool thing about this site is that each game graphic has a mini-info icon and a favorite one. The latter lets you attain quick access to the title you love, and the first tells you the RTP of a product when you hover your cursor over the dotted I.

Thirty-three virtual sports simulations from Leap, Golden Race, 1×2 Gaming, KIRON, and NSoft can also get found at Chipstars.

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Chipstars Sports Betting

In all honesty, we did not have high expectations for the Chipstars sportsbook. When we tried it out, it immediately became clear that we were wrong to doubt it because it stunned us to learn the complexity of the bets you can build on your slips here. This sportsbook page lets you wager on virtually all feasible aspects of a sporting event. For example, you can bet if a team will score in a football match between the 76th and 90th minute or if a penalty will get whistled in the first or second half. It provides markets for around thirty sports, including chess and eSports events. Furthermore, the Chipstars sports betting page also accepts specialty wagers, features live wagering, and even offers you the opportunity to bet on surfing contests, something we rarely see.

Chipstars Poker

We seldom evaluate crypto gambling sites that have dedicated poker sections. Chipstars is one such platform featuring a poker client developed by EventBet Gaming. It has a quality design, running smoothly on all OS systems, including exciting features like hotkeys and display stacks in BB. Graphically, it lets players change table and card deck themes. Sit&Go tournaments and standard format ones are available in the Chipstars poker app, with its primary downside being the lack of traffic it sees.

Easy Access

No Chipstars app exists. Though, one does not get required for anyone looking to play on the go here, as the Chipstars mobile version works splendidly. It took around ten seconds to load the first time we popped it open, which was uncool, but when it did manifest in all its glory, we liked what we saw on our rectangle screen. It boasts a bottom quick access panel that delivers swift entry to the site’s casino page, its poker one, the Chipstars sportsbook, and the virtual sports section. The hamburger icon in the top right corner of a tablet/smartphone screen opens the same site navigation vertical menu seen in desktop browsers.

The Chipstars mobile website is different from the resized responsive desktop one. It is nice to look at, and despite the initial load hiccup, we faced no other problems when using it in our mobile testing phase, for which we used an Android phone.

Deposits & Withdrawals

Chipstars rattles off a slew of crypto and fiat payment options in its cashier tab. The coin ones are:

• Bitcoin
• Litecoin
• Ethereum
• Cardano
• Binance (MAINNET & BEP20)
• Tether (ERC20 & TRC20)
• USD Coin
• Monero
• Solana
• Dogecoin
• Tron
• Ripple

So, crypto-wise, there are more than a few choices at Chipstars online casino. For gamblers who want to switch things up a bit and deposit fiat money. They can do so here via their Visa/MasterCard, AstroPay, Skrill, Neteller, ecoPayz, bank transfer, and Paysafecard.

The minimum deposit for all payment methods mentioned is $10 or the equivalent in digital coins, and there is no maximum cap. Concerning withdrawals, there is a max withdrawal sum of $6,000 per week and a $15,000 monthly limit. Exceptions can get made for loyal players and those who have landed a jackpot reward on this site. The minimum withdrawal limit ranges depending on the method selected.

KYC is in play at Chipstars casino. It requires that players upload a copy of a valid BIOMETRIC ID, proof of address, and maybe, other requested notarized documentation. Everyone should complete this procedure instantly after registration if they are serious about playing/betting at Chipstars.

Note: Chipstars management has confirmed to us that crypto-only users do not have to go through a KYC process, this also applies to withdrawal requests. However, in the case of suspicious activities, the company reserves the right to request KYC.

Know that the Chipstars gambling site processes and pays out withdrawals from Monday to Friday from 9 to 18h CET.

Chipstars Casino Bonuses & Promotions

Chipstars welcomes new players with a four-part deposit bonus. It features four matches of 200%, 210%, 220%, and 270% on your first, second, third, and fourth deposit here. Note that each bonus comes with three options depending on the sum of money you wish to fuel your account with at each turn. For example, in the second part of the registration offer, to get the 200% match, you must deposit over $400. If you add between $100 and $399, you will get a 150% match, and putting $30 to $99 gets you a 100% match.

The minimum deposit for all four parts is $30, and to get the 270% match in the fourth section of this deal, you will need to add at least $3,000 to your account funds. The formula to unlock bonus cash is Wager amount x 1% x 50%. Once you snag a bonus, the unlocking of the next one begins, meaning the money bonus gets guaranteed once the wagering has gotten completed. For some, this wagering requirement may seem unreasonable. Yet, it comes with no time limits, no max bet, almost every game contributing equally, and no withdrawal restrictions. So, please consider that. Only the following games do not contribute to the sign-up deal’s stipulation completion: Fruit Machine x25, Swipein, Fashion TV Nations League, and sportsbook events.

Chipstars also has a weekly cashback promo of 10% that gets paid out on Mondays, with only losses counted towards this promotion. There is also a 5% Rakeback on this hub, calculated wager x 1% (house advantage) x 5%, with the minimum amount claimed listed as $1.

Sportsbook users can get a 50% cashback on tickets (of more than $1) with at least five games, where each event has odds above 1.70. Chipstars supplies a multi-bet promo, where the bonus gets based on the number of events on your multi-wager, valid for pre-game and in-play betting, from 5% for five events to 150% for thirty, all with odds above 1.3. And, every day, this site gives you an automatic wager on three matches on a slip, bringing 20% more profit.

Chipstars poker aficionados get a chance to win a Monte Carlo Jackpot, a Bad Beat one, and Smart Jackpots that work similarly to the latter mentioned famous ones.

We should not close off this section without adding that Chipstars Casino has an affiliate scheme with five tiers that can yield up to 45% in lifetime referral commission across all hosted products.

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VIP Program

When we first looked at Chipstars Casino, the site had no VIP program. However, that has now changed. The platform has implemented a loyalty scheme that can yield up to 25% real money cashback, plus exclusive benefits. These include dedicated support via Whatsapp and Telegram, weekly bonuses, birthday gifts, quick payouts, and super-swift request resolution. Plus, the management team here informed us that they plan to organize parties at least twice per year for VIPs. Super loyal players who do not wish to attend these gatherings will get provided special gifts.

You can become a Chipstars VIP by making a one-time $500 deposit or by fueling your account with a total of $1,000 within a month. Once you become a member of the Chipstars VIP program, you are a VIP user for life. Your membership will never expire or get revoked.

Chipstars Casino Customer Support

To start chatting with a Chipstars live support representative, you must click the Live Support button in the left-side virtual menu. It is at the bottom of the stack, above the language selection options, and below the link leading to the affiliate page. When you press the mentioned bit of text there, you will get asked to supply your email address and choose if you want this window to remember your computer if you are using a private one. We did all this and got met with a leading screen telling us that we could cancel our queue position and leave an offline message. After waiting around ten minutes for a Chipstars agent to enter the live chat, we threw in the towel. So, we did leave an offline message. Essentially, what this does, is it sends a support email, which you can also do manually at supports@chipstars.bet or info@chipstars.bet and through a dedicated contract form. All three should work. We got a response to our inquiry in about two hours, and it was Okay. However, the disappointment that we could not contact anyone live lingered.

What confused us is that on the Chipstars contact page, it says that the working hours of this site’s professional customer service agents are every day from 09.00 to 16.00 CET. Yet, right next to this bit of info, it says that the support team is on standby around the clock. Thus, it remains unclear to us if Chipstars offers 24/7 support or not.

Is there a Chipstars FAQ page? Yes. It divides into four sections. General, Poker, Casino, and Sportsbook. The first has four sub-sections, Account, Payments, Technical Problems, and Withdrawals. Overall, this is not the most detailed help center we have seen, but it is above average and lists some detailed info, so it gets props for that.

Security

Who regulates this bad boy? Well, that honor falls on Curacao eGaming, the best out of the four Curacao master license holders. It is surprising to us that more and more crypto casinos we review have gotten regulatory approval from this reputable body founded in 1996. It seemed like for a while there. We only analyzed Antillephone sites.

What is also encouraging about Chipstars casino is that iTech Labs checks the fairness of the products housed here. That is one of the most trustworthy independent game testing agencies operating out of Australia. It has accreditation to provide certification and QA testing of online gambling systems worldwide and works with countless top-end operators.

Your connection to this site gets encrypted and authenticated via the TLS 1.3, AES_128_GCM, and X25519 protocols, and Cloudflare is the one that has issued this hub’s security certificate. Chipstars allows you to set deposit limits and self-exclude through a tab on your profile page, where you can also view records of your on-site transactions. Nevertheless, this site does not allow you to set up 2FA, which is surprising.

Disputes between you and Chipstars get arbitrated per Curaçao Civil Procedure Rules. And it should get noted that this platform has one of the most extensive Privacy Pages we have stumbled upon, featuring fourteen subheadings. Though, some paragraphs in it are a bit vague at times.

GOSU Conclusion

While it may seem like Chipstars began operating in 2020, going by some info available online, to our eye, this site attained its final form towards the end of 2021 when it launched its Chips token. Now, while this site looks good on the surface, what we found worrying was that the two other platforms its operator, Games & More B.V., runs have dozens of player complaints online. Most of these pertain to slow customer support, which we also experienced here, and withdrawal issues. However, after a talk with the site’s staff, they informed us that they do not get operated by the same management team as the two listed platforms. They only have the same corporate service provider. So, that is good to hear.

The gaming product catalog here is impressive, and so are the sportsbook and poker options. We expected more bonuses, and the lack of an official VIP scheme left a sour taste in our mouths. That said, we loved that the promos here have minimal to no wagering requirements, and its affiliate system can bring in some sweet coins. In truth, we did not attempt a withdrawal on this site, so we cannot share if the process when smoothly for us. For the most part, we like what we see at Chipstars, but we want to see more positive player reviews about it before recommending it in full. It is not that there are loads of negative ones on the Web. It is just that they are lacking in general.

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