SUMMARY
Bets.io is a relatively new Bitcoin Casino featuring 3rd party games + in-house games and players can receive 20% cashback every day.
INFO
- Established 2021
- License(s) Curacao
- Deposit Options BTC, BCH, DOGE, ETH, LTC, USDT, XRP, etc.
- Minimum Deposit 0.0005 BTC
- Minimum Withdrawal 0.0010 BTC
- Customer Support Email, Live Chat
- Languages English, German, French, Spanish, Arabic, Japanese, Turkish, Russian, Hindi, Portuguese (Brazilian), Chinese (Simplified)
- Restrictions -
- KYC Yes
POSITIVES
- Vast game library
- Decent customer support
- Good reputation.
- Supports loads of cryptocurrencies
NEGATIVES
- No on-site interaction features
- No responsible gambling tools
- No clearly outlined VIP system.
GALLERY
Bets.io Casino Review
Curacao-based Bets Entertainment N.V. owns and operates Bets.io casino, a crypto-gambling platform launched in the summer of 2021. Licensed by Gaming Curacao, it boasts a game catalog of over eight thousand products, accepts more than five hundred cryptocurrencies, and its interface is viewable in German, French, Spanish, Arabic, Japanese, Turkish, Russian, Hindi, Portuguese (Brazilian), and Chinese (Simplified). There is not loads of information regarding this site and its operator online. From what we can tell, it is a reliable enough crypto casino with a decently sized user pool. UFC fighter Michael Venom Page, known for his flashy style, is this hub’s official ambassador. So, we thought we should note that for you.
First Impressions
We have to be frank. When we first accessed Bets.io some time back, our initial impression of this site was that it had a clean design but looked somewhat like Bitcasino.io and a few other notable sector platforms. Bets.io used to incorporate a default grey, white, and green color palette. It is also light on design elements. It now implements its dark theme by default (black and green) but has kept its minimalist vibe, with a left-side menu, a setup familiar to the crypto sphere.
Creating an account at Bets.io is a pretty straightforward process. Click the top-right green sign-up button on the homepage, supply your email, enter a password, and accept the general T&C in the prompted window. After completing that step, Bets.io will send you a confirmation email to your inbox. Clicking it brings you one step closer to 100% account activation. You will also get asked to fill out a form with personal info on your profile page. The required data will include your date of birth, address, and telephone.
Once you become a full-fledged member, we suggest you explore the game lobby here. Though, there are a decent number of promotions at Bets.io to analyze. You can also check out the site’s Steemit community, Discord group, and active Bitcointalk thread.
Games offered by Bets.io
The Bets.io game offer is extensive, and as always, we first analyzed the slots section of this site. We found that it houses 8,041 digital one-armed bandits from over eight providers. Naturally, popular brands like Betsoft, Pragmatic Play, Play’n GO, Playson, and Wazdan are in the mix here. There is also a jackpot category, boasting thirteen hundred mega-prize titles, including some of the sector’s premiere millionaire-makers, like NetEnt’s Divine Fortune. There is also a dedicated tab on the games page that only shows the reel spinners with a bonus buy option called Feature Buy. That is for those who find base gameplay boring and wish to get into the meat of things instantly.
The Bets.io table lobby is divided into live and RNG games. From the latter group, there are fifty-three choices. The RNG titles come mainly from Betsoft, Playson, and Wazdan. The streaming products get provided by Evolution, 7Mojo, TVBet, Playtech, Tom Horn, Vivo Gaming, Atmosfera, Pragmatic Play Live, Quickfire, Absolute Live Gaming, Lucky Streak, and Ezugi. Overall, there are a hundred streaming picks on this site.
There is also an Other Game page here. It houses several provably fair-like titles, arcaders, lottery-style gaming products, video poker, game show options, and virtual sports betting. You can find Spribe’s Aviator or the XY series from BGaming on this page. It would have been nice to see each of these genres get its tab. But know that if you are into these gaming categories, they are on hand here, and this is where you can find them.
The platform allows you to filter the newest products that have landed in its lobby and the most-played ones. Demo-play is also an option at Bets.io crypto casino.
Bets.io Sports Betting
Bets.io has a SoftSwiss sportsbook with advanced functions, permitting betting on Badminton, Ice Hockey, Gaelic Hurling, Tennis, Speedway, Golf, Gaelic Football, Biathlon, Waterpolo, Rugby, Stock Car Racing, Baseball, American Football, Cricket, Basketball, Lacrosse, Alpine Skiing, MMA, ESoccer, Formula E, Handball, Field Hockey, Snooker, Darts, Formula 1, Futsal, Soccer, Volleyball, Motorcycle Racing, Olympics, Cycling, Boxing, Aussie Rules, Athletics, Indy Racing, Surfing, and political/entertainment betting.
You get a decent selection of betting markets, particularly for football at Bets.io. Unfortunately, its tennis and MMA/boxing wagering choices have limited depth, and most sports lack props. Live betting is on the table here, but the number of events running is not super extensive. You do get the cash-out feature, which is always lovely. The odds are competitive for top sports, and there’s the option for live streaming of games from premium leagues, requiring a minimum $1 wager at Bets.io for these broadcasts to get unlocked.
Easy Access
In the past, there was no Bets.io casino mobile app. When we first reviewed this brand, its representative told us via the live chat that he did not know if one was coming. Today, the mobile site greeted us with an Install App button upon launch. Yet, when we pressed it, nothing happened on our Android phone.
Hence, we had only the Bets.io mobile version to test. As always, we popped it open on our trusted Samsung smartphone, and what we got on our mobile screen was slightly different than the responsive desktop browser version. For one, the casino always opened up using its dark mode theme. Then, the text sizes differed from the ones we saw in our resized rectangle desktop browser. There were also several minor organizational discrepancies that we will not get into here.
All that aside, the Bets.io mobile platform works more than well. However, we did experience some slow load times, and some of the menu text could have been a tad larger. All in all, we were happy with the Bets mobile site. It reminded us of the Stake one. Yet, we must mention that the initial site load took a while. The sportsbook worked adequately as well.
Deposits & Withdrawals
You can use around five hundred cryptocurrencies for depositing and Bets.io withdrawals. Of course, we cannot list all of them. The minimum deposits for some of the more popular digital coins here are 0.0005 BTC, 0.01 ETH, 0.01 BCH, 10 DOGE, 0.01 LTC, 5 XRP, 5 USDT, and 10 TRX. The withdrawal minimum and maximum limits for these are 0.0010 BTC – 1.0000 BTC, 0.0020 BCH – 150.0000 BCH, 0.0200 ETH – 15.0000 ETH, 0.0200 LTC – 350.0000 LTC, 20.0000 DOGE – 350000.0000 DOGE, 20.00 USDT – 30,000.00 USDT, 10.0000 XRP – 50000.0000 XRP, 20.0000 TRX – 300000.0000 TRX.
You can buy cryptos without leaving this casino through MoonPay and check out a history of your transactions at Bet.io. Know that if you deposit a sum less than the listed minimum. You will irrevocably lose your funds. And if you happen to win more than 100,000 USDT, Bets.io online casino reserves the right to divide your reward into monthly installments with a maximum cap of 100,000 USDT.
Bets.io enforces a decent anti-fraud policy and employs various tools to prevent nefarious activities from going down on this platform. Hence, any money you deposit into Bets.io must be used exclusively for gambling. So, the site asks that all users wager their deposit at least once, meaning before they can withdraw any funds associated with a deposit, they must place bets totaling an amount equal to or greater than the original deposit. Here’s an example to illustrate this process. Let’s say you deposit 100 USDT here. To be able to request a withdrawal, you will need to place wagers with a total value of 100 USDT or more.
Bets.io Bonuses & Promotions
We kick things off by telling you what Bets.io supplies on the promo front by giving you the low down on its welcome offer first. Bets.io’s First Deposit Bonus requires you to enter the code BETSFTD before depositing at least 0.0005 BTC. The bonus matches your initial deposit at this casino with a 100% up to a max value of 1 BTC. It has a wagering requirement of x40 that you must meet within fourteen days. It also awards one hundred free spins on Gamebeat’s Max Miner. Note that this offer has a max bet cap of 0.00003 BTC.
The Wednesday Reload Bonus is another alluring Bets.io promotion, only activated with the code RELOAD. It operates similarly to the previously discussed match promo. It features a 50% up to 0.33 BTC, lists a minimum deposit of 0.0009 BTC, and a x40 rollover. Plus, seventy-five spins on Egypt Sun Deluxe by Zillion. However, this bonus has a shorter validity period of seven days available only for players who have made at least one deposit weekly.
The AllWin Deposit Bonus, desire the code BETSALL. It is a sports promotion available for multi bets with odds from 1.5, giving away up to 50 USDT, valid for seven days. For sports betting, you also get an OnlyWin bonus given away for deposits of 100 USDT, awarding 15 USDT, boasting the same terms as the AllWin bonus. Combo boosts from 1% to 150% are also available for combination wagers of two to sixty-three events.
In addition to these sports bonuses, this site offers a Daily Cashback of up to 10% for casino play, based on the previous day’s deposit amount. The supplied percentage varies from 5% to 10%, depending on the deposit range. You get a 5% rebate for anything under 1,999 USDT, and the 10% gets reserved for deposits over 20,000 USDT. The awarded cashback gets subjected to an xe wagering requirements and must be used within seven days after activation.
Aside from these promotions, you also get daily races, third-party tournaments, lottery draws, and more at Bets.io online casino.
VIP Program
At Bets.io, you used to have a ten-tier point-collection scheme providing cashback, free spins, and more. Of course, reaching higher levels in this program led to your unlocking better bonuses. You do that with your wagering activity, which contributed to your progress within this system.
Now, this casino gives VIP status to any player who makes a single deposit of 500 USDT and to ones who reach this total over several ones. The perks of this VIP label are 24/7 personalized support through email. The site also gives VIPs a dedicated manager whom they can consult regarding all technical, financial, and promotional topics concerning playing at Bets.io.
Bets.io Customer Support
Per our standard procedure, we first explored the Bets.io support options by testing the Bets.io live chat. You can reach a Bets.io customer representative via the green speech icon in the lower right corner of your screen. When you open this window, a bot first tries to find the answer to your inquiry. If it fails, you can click the ask a question option. That should connect you to a staff member. We to a male one, and he was most informative and swift to reply. He was also very well-mannered.
We assume the same team operates the email support here, as we sent a message to support@bets.io and got a reply within seven minutes. Its advertised response time is ten minutes. Thus, we have to say that this is likely accurate based on our experience. Our inquiry consisted of five general questions. They all got answered at a satisfactory level.
Bets.io crypto casino also has a help page, accessible via a link in the site’s footer. It features seven categories that house thirty-eight aid articles. That said, none of these contain loads of information. They only feature the bare essentials.
Security
Bets.io casino operates under a gaming license given by Curacao master license holder Gaming Curacao (N.V. #364/JAZ). We always make a point to clarify that Gaming Curacao is likely the second-best Curacao regulator behind eGaming Curacao. They have a proven track record of taking player complaints seriously and are a reasonably sound regulatory body for an off-shore one.
Bets.io implements advanced RSA encryption and has a security certificate issued by Google Trust Services. Thus, no one should feel threatened about sharing information with this operator because it uses industry-standard data ciphering technology.
We found the Bets.io Privacy Policy page a bit more extensive than what we usually see at other online casinos. After carefully going through it, we can conclude that it does not contain anything out of the ordinary. It mentions that this platform employs a Data Protection Officer and collects correspondence, account transaction history, and website login details. It also outlines that this site complies with the legal responsibilities stemming from following anti-money laundering (AML) measures/laws and ones regarding combating the financing of terrorism (CFT).
You can set up 2FA on your profile page, where you can also look at your login activity. However, no responsible gambling functions are available there. The user reviews from this site are exceptional, which is something we rarely see.
GOSU Conclusion
Game content and design-wise, this is more than a decent platform. We have no hesitation in calling it above average. On the promotional side, it offers multiple enticing deals, and we are sad to see that it turned off its former loyalty system. So, that is a negative for this brand.
We were disappointed to find a few online complaints about the withdrawal process here. We also did not like that the KYC terms are not defined in detail anywhere. We only saw a few mentions of identity verification in the general T&C that stated that this platform would ask you for regular documents when it feels like it.
Still, we can honestly say that we did not face any sizeable issues when we used this site and tested it out for real money play. It recently added SoftSwiss’ sports betting solution and changed its promo arsenal, something it often does. We should point out that this platform runs regular lottery draws, so you may want to explore that if you choose to make Bets.io your home. All in all, we would rate Bets.io as a good crypto casino, with its glowing user reviews affecting us in passing this assessment.
Can I bet on games at Bets.io Casino with cryptocurrencies?
Yes. In fact, the games featured at Bets.io require crypto stakes, with Bitcoin and Ethereum-based wagers the most common at the casino.
Does Bets.io Casino have a gambling license?
Naturally. Like most trusted crypto casinos, Bets.io operates legally under a Curacao-issued gambling license.
What cryptocurrencies can I use at Bets.io Casino?
The primary cryptocurrencies accepted at Bets.io include BCH, BTC, DOGE, ETH, LTC, USDT and XRP, although new ones are being added all the time.
Is sports betting offered at Bets.io Casino?
Yes, sports betting is now supported at Bets.io.
Are the bonuses and promos at Bets.io Casino fair?
We found the T&Cs attached to most of the bonuses at Bets.io to be fair. You’re looking at playthrough rates of 30x to 40x, which isn’t abnormal for any online gambling site.
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3 thoughts on “Bets.io”
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On May 1st, 2023, I requested the permanent closure of my account due to serious concerns about the fairness of your slot games. At 12:40 AM (UK time), you confirmed the account closure, but upon further investigation, I discovered that you had placed it under a 6-month cooling-off period without my consent. This act is not in accordance with the principles of transparency and fairness required by UK law and international standards.
Subsequently, I received numerous predatory email marketing messages from you and Bets.io, despite my explicit request to cease all communication on numerous occasions after I asked for an account closure. Over the course of my account closure, I received more than 20 marketing emails. Such actions are in direct violation of international regulations and UK laws, which prohibit targeting individuals with gambling problems and using predatory marketing to entice players.
Furthermore, on May 18th, Bets.io and you made a promise of significant winnings in its marketing email communication, a practice widely regarded as predatory and deceptive within the gambling industry. This type of marketing is unacceptable under both UK and international law.
My concerns are further compounded by the fact that Bets.io allowed me to continue playing on the platform even when you were aware of my gambling problem. This constitutes a severe breach of responsible gambling standards, as it is against the law to encourage individuals with gambling issues to continue playing.
Moreover, I discovered that Bets.io permitted me to access and play from the UK, despite the fact that your platform lacks the necessary licensing to offer online casino services to UK customers. Furthermore, you advised me to use VPNs, incognito mode, and other methods to bypass IP address detection intentionally. This behaviour not only violates UK law but also raises concerns about the legitimacy of your operation.
The actions of this website should be strongly condemned and pursued legally. They claim to be licensed by the Curacao Government, but I have received confirmation via email from Curaçao eGaming (“CEG”) stating that they are not licensed under a CEG-licensed operator (the “Operator”). It’s important to note that they were not licensed at the time of my sign-up, and Bets Entertainment N.V. remains unlicensed. You can verify their unlicensed status through the Curaçao eGaming Authenticity Check website and see the restricted countries on the list deems as illegal gambling in UK, US and other countries.
Furthermore, it is concerning that this casino unlawfully accepts customers from restricted countries and actively encourages the use of VPNs to mask IP addresses for playing on their platform. They also knowingly allow customers with gambling issues to continue playing on their site, even after being made aware of the issue. This is exacerbated by their predatory spam marketing tactics, which entice continued play despite requests for account closure.
I want to underscore that I have collected substantial evidence, including transcripts and activity records, of these illegal practices. I have already informed them of my position, and I am prepared to pursue legal action and prosecution if they do not promptly address and rectify this matter.
In the interest of your own well-being, I strongly advise against engaging with this site in any way.
Hello,
first of all, I am sorry to hear about your negative experience with Bets.io.
We are confused though with you referring to us like we were Bets.io, which is not the case.
Have you been in touch with them or have they been ignoring your emails?
They have been prolonging the process and providing me with generic responses. I possess all the evidence of their violations, including the statement from the gaming license provider in Curacao confirming that they are not licensed. As a UK resident, their allowance of play in any capacity is a breach of their duty of care. If they were indeed licensed, they conveyed a false impression of being licensed, which constitutes a serious offence. Furthermore, their marketing practices are highly predatory. I have meticulously documented a timeline of events, but they persist in refusing to acknowledge their violations. It appears that they are indifferent unless the matter is escalated to an organisation or regulatory body that can take disciplinary action against them. My efforts are to raise awareness so that others do not fall victim Bets.io via social and where their web presence is. It’s crucial that the information presented here is factually correct on sites like yours to avoid misleading readers. Based on my own personal experience as a player from the UK, I can attest to the concerning practices of this site and I will not stop until they resolved.